Prime Minister Abiy Ahmed has inaugurated the Mesob One-Stop Service Center as part of commitment to addressing the areas that cause frustration for citizens in service administration.
“Addressing the areas that cause frustration for our citizens in service administration is a priority for us. Today, we inaugurated the Mesob One-Stop Service Center as part of this commitment,” the premier said on social media post.
He said there are three critical elements that define this new center: the transformations of an old, dilapidated building into a modern and aesthetically pleasing environment; the integration of a locally developed software system to streamline services; and the preparation of young professionals to deliver dignified and efficient service with a renewed attitude.
The Prime Minister revealed that twelve institutions have begun offering 40 different services under one roof, enabling citizens to save time and access services more efficiently.
“Developing systems like this addresses many of the frustrations our citizens face and, over time, will contribute to greater public satisfaction,” Abiy stressed.
Today marks a significant step, and Ethiopia will continue to expand on this pilot to ensure better service delivery for all our citizens, he added.
Source: ENA
